.......are because you have been sold a knock-off (an out and out counterfeit product) - you should return it and demand your money back and get the real thing. As soon as the 5s and 5c iphones came out the internet was FLOODED with fake Otterbox cases! Even elite sellers got fooled by the fakes when buying from an affiliate seller on sites like newegg and amazon, You have to buy directly. All those cases that have off-center cutouts and look and feel cheap....they are fakes!
Pros: Durable, High quality, a great case if you get the real thing!