Issues Swiping through screen protector
There is a noticeable bowing outward on the screen protector "film" of about 1/16in that makes it nearly impossible to accurately swipe. Is this normal? If so, is there anyway to compensate for the lack of swipe capability? I've heard great things about Otter cases and am a little disappointed if this is indeed the "norm." Thanks!
I'm not sure, ChrisS, but you might have the same problem that my wife encountered when she first put her S4 Mini into the Defender case. She, too, complained that the Defender's screen protector was bowing and/or that there was a "gap" between the protector and the Mini's touchscreen. I hadn't had any such problem, so I tried my hand at remounting her Mini in the Defender. What we discovered is that she wasn't getting the side latching points on the Defender completely closed. The rubbery outer case will slip cleanly over the inner hard skeleton case even if it isn't closed tightly. Therefore, you might try this: remount your S4 mini in the hard inner skeleton case by sliding the case's front and back together at the TOP first, then seating it with a firm squeeze at the BOTTOM, and then simultaneously giving the RIGHT AND LEFT EDGES of the case a very hard squeeze. You should feel the Defender's hard case snap/lock into a nice, gapless/bowless fit around the S4 Mini. If you don't, then turn the phone-and-case face down on a hard surface and (using your thumbs) put a good bit of pressure on the right and left edges (where the latching points are) until it snaps/locks together. Then, slip on the grippy/rubbery outer case and enjoy your new phone! This has worked for both of us with our S4 Mini-and-OtterBox-Defender combos. I hope it works for you!
6 months ago