Okay... once it might have been my fault. AND I have no issue at eating another fifty dollar hit for a case that, initially, looked as if it would fill all my needs for as long as I own this phone. This was my second case in less than nine months and it suffered the same inglorious end. The "clasp" that holds the encased HTC one in the holster has failed TWICE. Snapped off cleanly. FORTUNATELY, in both instances, I had this clasp fail within the confines of my own home, so the phone wasn't lost. Now, for thie third time, I find myself in the market for another cell phone case/holster for a phone that isn't even a year old. At this rate I will have expended enough in purchasing cell phone cases to have had replaced the phone that I wanted to protect several times over. Dont get me wrong, the case itself is top notch. Without a doubt. The "holster" that was supplied with the case was obviously designed with failure in mind.