On my 2nd Armor Series Otterbox, I am still having the same issues as I did with the first one, which is the screen blacks out when I make calls and I cannot get the screen back on until the call is ended. The back button, screen on and menu button are frozen until the call is ended. This is a brand new Samsung Galaxy S3, less than a month old that works perfectly out the Armorbox and I tried two brand new Armor boxes on it. I think after reading the other reviews that the Armor Otterbox is in need of serious tweeking, although its protective properties are definitely up to expectations. I really need to try one of the other Otterboxes that enables the functionality I need.