I have heard so much about OtterBox from several people over the years, both for iPhone & Galaxy phones. After having my iPhone 4 shatter on me, I did not want to take any chances on my iPhone 5c. I'm completely in love with this case. The fact that I was able to customize it added some brownie points, of course. I was expecting a bit of bulk & that's exactly what I got, it's not that much of a noticeable difference. It can still fit in my back jean pocket. I haven't dropped it yet & don't plan on doing it, but from seeing my friends constantly drop theirs, I'm highly confident that this case will do its job wonderfully. Thanks Otterbox!
It is completely open & not protected by any plastic. I would recommend buying a screen protector & just placing it on the back to cover the logo & protect it from the ring of death scratch it normally gets. It's what I did. :)