While I liked the design of the Commuter case, in less than 1 year, there are cracks in different spots on both mine & my husband's cases (and we've never dropped our phones). Because most of our chargers are the "old" iPhone USB charging cords, we have to use the Lightening adapter. So, that means that I sometimes have to remove my phone from the case to use the adapter (mostly in the car). Repeated removal from the case resulted in several cracks. I think I just expected more longevity from OtterBox.