First, I LOVE my Otterbox Commuter. Perfect size(not clunky at all!); protected my iPhone VERY well on a couple of drops onto asphalt. Unfortunately, the Otterbox broke just above the charging plug (not, apparently, as a result of the drops-it showed up months later). INSTANT warranty replacement arrived at super speed. The bad news-without any drops or abuse at all, the replacement broke in the very same place within 2 weeks. Several other people have reported similar failures with the Commuter. Could you just embed a piece of wire there or something to strengthen it? This is just too great a product to have a problem like this!