I love the wallet feature. I'm a catch the subway to work and I love that I can stick my smartrip card in my phone and not have to worry about digging through my purse to find it. I don't even have to take it out the case. I just swipe my phone and go through the gate. In the beginning the wallet portion is very difficult to open but that loosens up after a few days. I'm on the fence about the durability. I'm on my second case the first one lasted about 3.5 months before it got a crack in the bottom. I have high hopes for this one though. I appreciate the fact that otterbox stands by it's product. I had the best experience initiating and receiving an exchange.