I have had several Otterbox commuter cases for various iPhone devices. I love the sleek design that protects the phone but allows the phone to slide in/out of my pocket. I hate to admit that I have dropped my phone a few times and yet my phone did not crack. At times the case cracked but Otterbox honored the warranty. I will continue to purchase these cases for new devices in the future.
On occasion the plastic near the headphone jack cracks but Otterbox always honors the warranty.