I has purchased my original Otterbox case a couple of years ago, and while recently getting into my vehicle broke the belt clip assembly. I called Otterbox to see about ordering a replacement and the customer service person told me that even though I had just exceeded my warranty they would take care of me. Low and behold a week or so later I received a brand new Defender case! The case itself works great, I live in AZ and have had no problems with dust getting through the case and into my phone. I work as an electrician and have dropped the phone on occasion and the Defender protected it no problem. I have the Galaxy Note2. When my wife moves up to a smart phone I will be getting an Otterbox for her!