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Ladyhawk13
Ladyhawk13's Stats
 
  • Review Count
    1
  • Helpfulness Votes
    0
  • First Review
    January 31, 2014
  • Last Review
    January 31, 2014
  • Featured Reviews
    0
  • Average Rating
    5
 
  • Answer Count
    1
  • Helpfulness Votes
    0
  • First Answer
    January 31, 2014
  • Last Answer
    January 31, 2014
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Ladyhawk13's Reviews
 
The Defender Series case for the iPad 2, iPad 3 and iPad 4 is built for those of us on-the-go, have children or are generally graceless with electronics.
 
Overall Rating: 
5  /  5
5  /  5
Otter Box....really rocks!
Date:January 31, 2014
Location: Flushing, New York
Age: Over 65
Gender: female
Protection: 
5  /  5
5  /  5
Design: 
5  /  5
5  /  5
Quality: 
5  /  5
5  /  5
Not only do you make a superior product; you back it up with service and staff of equal caliber.
My case had a mishap, and one of the pieces that enabled my IPad to stand, had broken off. I asked for repair. I received a new case. WOW! No problem. No questions. No hassle. No charge. I complied with the necessary data, and it was in the mail. The courteous treatment during this process from a personable young man, was also duly noted. You run a fine business, and would recommend it highly. Hmmmm....a Company that is willing to stand behind their product and be accountable. Now there's a new concept. I hope this catches on!!! OTTERBOX REALLY ROCKS!
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Ladyhawk13's Answers
 
The Defender Series case for the iPad 2, iPad 3 and iPad 4 is built for those of us on-the-go, have children or are generally graceless with electronics.
 

Are replacement parts available for the Defender iPad case?

I am interested in a replacement cover/stand piece for the Defender iPad case I have
I had this same problem. Go to the OtterBox web site. Comply with the necessary pics of your cover showing the mishap, also the numbers located on the inside of your case. Download all to the given department and you will receive a new one. It is as easy as that! There are clear instructions to guide you through this process. If you want, call them and the process can be done via the phone. They are a good Company and value their good rep, so going the distance to keep a valued customer is all in a days work, for them. Isn't that refreshing to hear in our all so modern age? Enjoy your new cover!
6 months ago
by
Ladyhawk13
Flushing, New York