I love the protection that the Otterbox gives my phone, and stress it relieves by knowing that it is backed solidly by the guarantee/warranty. My original outer case cracked in 2 places, but my phone was fine. The company quickly replaced my case and all is well again. The screen cover is a little touchy to apply but I managed with just a couple of bubbles. I wouldn't have an iphone without an Otterbox to protect it....I can't trust myself not to drop my phone.